What this solves
Most distributors run their business across a handful of tools that don't really talk to each other — and the team becomes the glue. Distributor OS connects all seven of your operational areas into one flow, so an inquiry becomes a quote, an order, a shipment, an invoice, and a paid receivable without anyone retyping anything along the way. One system instead of seven half-systems duct-taped together.
Connected, not stitched together
Order, inventory, invoicing, procurement, fulfillment, logistics, customers, and financials — built as one integrated system on a shared data backbone. Not seven tools connected after the fact.
One data backbone
A single shared data layer underneath the whole operation. Changes propagate everywhere automatically; nothing falls out of sync across systems.
Visibility across the whole operation
Unified status across the integrated clusters. The Standard tier adds a customer portal and KPI dashboard across the operation; Comprehensive adds custom dashboards and a defined maintenance window.
Pricing
Lean if you want the core spine. Standard for the full operation. Comprehensive if scale demands ongoing support.
Why buy the full system instead of starting with one cluster?
Most distributors should start with a cluster — the full system is for operations where multiple areas are clearly broken and the cost of running them disconnected is higher than the cost of building them together. The Operations Audit tells you which path fits your situation. The system pays off when you'd otherwise build 4-5 clusters separately over a year; doing it as one integrated build saves time and avoids the seams between disconnected projects.
We can't pause our business for months while this gets built. How does the rollout work?
The system goes live one operational area at a time, in a sequence we agree at the start. Each area gets its own switchover, your existing workflow keeps running until you sign off on the new one, and the Standard tier includes a documented handoff for each piece. The Comprehensive tier adds a defined maintenance window post-launch so you're supported as the team adapts. Nothing goes dark.
How fast does the full system pay back?
Distributors at $5-15M revenue typically see 6-12 month payback on the full system when calculated against labor hours saved, error costs avoided, and faster cash conversion. The Operations Audit produces a baseline before commitment so you see exactly which gains apply to your situation. We don't promise generic ROI numbers — your audit gives you specific ones based on your actual data.
What happens if something breaks at 2am on a Saturday?
The Standard tier includes a defined response window for issues that affect operations. The Comprehensive tier adds an ongoing maintenance retainer with proactive monitoring — we see problems before you do and fix them before the team notices. For distributors whose business runs continuously, the maintenance window isn't optional; it's the difference between automation as an asset and automation as a liability.
After the build
Once the full system is live, you own it. We document the architecture, walk your team through every operational handoff, and stay available for the first 30 days while everyone adapts. The Lean and Standard tiers close here. The Comprehensive tier adds a defined ongoing maintenance window with proactive monitoring — for distributors whose business runs continuously and can't afford automation that breaks unnoticed.
